Return and Refund Policy.
Our goal is always to provide top quality products for our customers at fair prices. In the event you would like to return an item please follow the guidelines below.
Dry goods can be returned within 14 days of the purchase date provided they are in the original unopened packaging and haven’t been used. Tank dividers must not have been opened, used or tried in a tank. It is the buyers responsibility to return the item in suitable packaging at your own cost. We would suggest having tracking on the package so you have proof you mailed it. Once the item has been received we will offer a refund minus our original shipping cost. If these conditions are not met we reserve the right to deny a refund. A refund amount cannot be higher than the amount paid for an item. All shipping cost are non refundable including if an item is return to sender or is not picked up at the post office.
To initiate a return please email us at gciinc@hotmail.com. We do not accept returns unless we have been contacted and the return agreed upon.
Shipping
Most of our shipping is done through USPS, however on some of the very large orders we may use UPS. Handling time on orders is typically 1-2 business days.
Disclaimer.
Be sure the tank divider you order is made to fit your specific tank. Do not try and force a divider into a tank. We cannot be held responsible for damage to your aquarium. The use of this product is at your own risk. Any refunds given cannot be higher than the valve of the item paid for.
Our goal is always to provide top quality products for our customers at fair prices. In the event you would like to return an item please follow the guidelines below.
Dry goods can be returned within 14 days of the purchase date provided they are in the original unopened packaging and haven’t been used. Tank dividers must not have been opened, used or tried in a tank. It is the buyers responsibility to return the item in suitable packaging at your own cost. We would suggest having tracking on the package so you have proof you mailed it. Once the item has been received we will offer a refund minus our original shipping cost. If these conditions are not met we reserve the right to deny a refund. A refund amount cannot be higher than the amount paid for an item. All shipping cost are non refundable including if an item is return to sender or is not picked up at the post office.
To initiate a return please email us at gciinc@hotmail.com. We do not accept returns unless we have been contacted and the return agreed upon.
Shipping
Most of our shipping is done through USPS, however on some of the very large orders we may use UPS. Handling time on orders is typically 1-2 business days.
Disclaimer.
Be sure the tank divider you order is made to fit your specific tank. Do not try and force a divider into a tank. We cannot be held responsible for damage to your aquarium. The use of this product is at your own risk. Any refunds given cannot be higher than the valve of the item paid for.